Shipping policy

Casa da Luva offers a clear and customer-friendly shipping experience. All orders are delivered with transparency, reliability, and complimentary shipping.

Shipping Charges

We provide free shipping on all orders delivered within the United Kingdom. No additional fees or charges apply at checkout.

Shipping Locations

Orders are currently shipped within the United Kingdom only. We do not offer international shipping at this time.

Handling & Processing Time

Orders are processed and prepared for shipment within 1–2 business days. Once your order has been dispatched, you will receive a shipping confirmation email with tracking information.

Delivery Estimates

Delivery times after dispatch are estimated as follows:

Standard delivery: 4–6 business days (Monday to Friday)
Delivery estimates exclude weekends and public holidays

Total estimated delivery time, including processing: 5-8 business days.

Tracking Information

Tracking details are provided via email once your order has shipped, allowing you to monitor the delivery status at any time.

If you require assistance, please contact info@casadaluva.com

Delivery Delays

While we strive to deliver within the estimated timeframe, delays may occasionally occur due to factors outside our control. In such cases, we will communicate any updates promptly.

Business information:
Business Name: Casa da Luva
Chamber of Commerce Registration Number: 94378959
VAT Identification Number: NL005079805B62
Business Address: Spinozahof 53, 1216 JV Hilversum, Noord-Holland, The Netherlands
Phone: +44 7473 960105
Email: info@casadaluva.com